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  • http://libertyranch.org Mary Bragg
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    I am not a customer as of yet. I am thinking about it. I was just approached by one of your local representatives and to me it all sounds good, but I am so tired of being taken advantage of because I “trust” people and take them at face value. In look into all this, I have a question for you: the rep. said he would put it in writing to give me back the $295 if I decide to cancel, because he just believes I won’t..so, what if he quits, will the company actually uphold his promise in “writing.?” AND, isn’t there a way to sign a contract less than the 3 years? I just don’t know what is going to happen down that road, hopefully, all would be well, but if not…a 1 yr at a time contract would be best for my small business…can’t there be exceptions? I am nearing 5 years of business right now in a very small rural/country town some 60 miles east of Albuquerque, NM…so what do you have to say about all this?

  • http://cheapestmerchantaccounts.com CheapestMerchantAccounts
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    Mary, we are not affiliated with Heartland Payment Systems but rather are attempting to provide reviews for small business owners looking for the best solutions possible for their needs. Unfortunately your experience mirrors many of the stories we have heard from other merchants, sadly nearly all of them report that despite what their sales rep told them, they were held to the full contract and cancellation fees. This is one of the main reasons we discourage any business owner from signing any contract. There are other merchant service providers with no contracts or cancellation fees, without the need for addendum or other special deals.

  • Roger
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    Don’t believe a word they say.I was told there would be no cacellation fees.They have been billing me $69 a month ever since.Now the rep is impossible to get hold of.

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