Total Merchant Services has been in business since 1996 and is based out of Colorado. They are a fairly large player in the credit card processing industry and as such seem to be experiencing many of the issues that we commonly see with larger corporations. These issues include the problems that arise when many of your sales are through ISOs and agents, the ability for the company to maintain strict control over the sales process and customer service provided gets diminished.
They are currently rated an A+ by the Better Business Bureau, and most of the complaints look as though they are a result of their inability to maintain quality control across there sales process. Another common complaint is that it seems as though their sales representatives/agents are not always as forthcoming as they could be with the full terms regarding contract length and cancellation/termination fees. The standard contract seems to have a $300 cancellation fee, so make sure to carefully read your contract and beware of any rep that promises no cancellation fees exists.
Stay or Switch from Total Merchant Services To Another Merchant Service?
Are you unhappy or happy with credit card procesor services Total Merchant Services ? Share your comments, insights, honest opinions, service levels from merchant account Total Merchant Services. Have you been Shutoff, Closed, Denied, Cancelled by Total Merchant Services? What are the ratings for Total Merchant Services? Post your experiences with Total Merchant Services on Sales Practices, Length of Contract, Hidden Fees, Early Termination Fees, Problems with Total Merchant Services, Chargebacks, Extra Fees, Transaction Rates, Contracts, Contacts, Support, Services Total Merchant Services. Find lower cost merchant account processor quotes and comparisons no contract service providers that have cheaper rates then Total Merchant Services. Leave your customer rating and review of Total Merchant Services below.
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Note: Before you get started here is a final piece of advice from our co-founder Robert Evans on the importance of calling a merchant service provider and avoiding the temptation to ask for rates and quotes through email alone. Why You Should Always Call
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