Alpha Card Services is an up and coming player in the credit card processing industry. They have been selected to INC 500s top new comer list for 3 consecutive years, and have seen impressive growth as a company during that time.
They have a solid Better Business Bureau rating and the web seems fairly clean of complaints. This is a strong launching point for a new company, and we feel they represent an emerging trust worthy player in the credit card processing industry.
Despite the lack of online complaints, we were underwhelmed with their initial offer. In addition their paperwork include a cancellation fee and 3 year contract. Unfortunately this is not that surprising for new companies, as with a limited portfolio the cost of signing up a new business can represent significant overhead. It is fairly typical to see smaller companies incorporate a cancellation fee to try and make sure that they recoup their original investment. While understandable on the why, we still feel that this is an unneeded item, as merchant processing companies that treat their customers correctly, with fair pricing and customer service really shouldn’t fear the merchant leaving.
One additional caveat, while Alpha card services has a solid reputation, be careful when working with affiliates/ISO’s of theirs. What few complaints we did find seemed to be directed not at Alpha Card Services directly but rather these outside individuals.
Stay or Switch from Alpha Card Services To Another Merchant Service?
Are you unhappy or happy with credit card procesor services Alpha Card Services ? Share your comments, insights, honest opinions, service levels from merchant account Alpha Card Services. Have you been Shutoff, Closed, Denied, Cancelled by Alpha Card Services? What are the ratings for Alpha Card Services? Post your experiences with Alpha Card Services on Sales Practices, Length of Contract, Hidden Fees, Early Termination Fees, Problems with Alpha Card Services, Chargebacks, Extra Fees, Transaction Rates, Contracts, Contacts, Support, Services Alpha Card Services. Find lower cost merchant account processor quotes and comparisons no contract service providers that have cheaper rates then Alpha Card Services. Leave your customer rating and review of Alpha Card Services below.
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Note: Before you get started here is a final piece of advice from our co-founder Robert Evans on the importance of calling a merchant service provider and avoiding the temptation to ask for rates and quotes through email alone. Why You Should Always Call
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