Sage Payment Solutions is a relatively good sized credit card processing company, and has been in the industry for over 20 years. They are based out of Virginia and are currently rated an F by the Better Business Bureau. Having done reviews for a number of companies, we were very surprised to see the company listed as an F, however digging a little deeper while the company only has 27 complaints filed against it in the past 36 months, 5 are still unresolved which seems to be the major issue impacting their review.
Common complaints regarding Sage Payment Solutions include the most common ones levied against most credit card processors – undisclosed fees, rates increases, and the ubiquitous “early termination/cancellation fee”. While these complaints are not uncommon for many merchant service provider, the volume of complaints and the F rating by the BBB make us very wary of recommending Sage to small business owners.
If you have worked with Sage Payment Solutions and can provider your own hands on experience with them, we would love to hear from you.
Note: Before you get started here is a final piece of advice from our co-founder Gerald Evans on the importance of calling a merchant service provider and avoiding the temptation to ask for rates and quotes through email alone. Why You Should Always Call